Store Policy

Privacy Policy

This Privacy Policy explains how Flare Shades (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website hosted on Shopify (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last Updated" date. Please review this Privacy Policy periodically to stay informed.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services, communicate with you, and comply with legal obligations. The types of personal information we collect depend on how you interact with us and our Site.

Types of Personal Information We Collect

• Information You Provide Directly: Contact details, order information, account information, and customer support information.
• Usage Information: Device and browser details, IP address, and usage data through cookies and similar tracking technologies.
• Information from Third Parties: Information from service providers like Wix.com, payment processors, and tracking/analytics providers.

Shipping Policy

At Flare Shades, operated by SAWYER CARLTON LLC, we strive to provide you with a seamless shopping experience. Please take a moment to review our shipping policy for important information regarding order processing, shipping rates, and delivery estimates.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive a notification when your order has shipped. We prioritize efficient order processing to get your items to you as quickly as possible.

Domestic Shipping (USA and Europe)

We offer free shipping for all orders within the USA and Europe.

• USA Shipping: Estimated delivery time is typically within 7 days from the date of shipment.
• Europe Shipping: Estimated delivery time is typically within 15 days from the date of shipment.

International Shipping

For customers outside of the USA and Europe, we offer international shipping to various destinations. Shipping rates, delivery times, and availability may vary depending on your location. We aim to provide the best possible service to our international customers.

Customs and Duties

Please note that international orders may be subject to import duties and taxes (including VAT) in the destination country. These charges are incurred once the shipment reaches your country and are the responsibility of the customer.

Flare Shades is not responsible for these charges, and we recommend checking with your local customs office for more information on import regulations.

Order Tracking

Once your order has shipped, you will receive an email notification from us, including a tracking number. Please allow up to 48 hours for the tracking information to become available.

If you have any questions or concerns about the status of your order, please feel free to contact us at contact@flarexx.com. We are here to assist you.

Shipping to P.O. Boxes

We do our best to accommodate shipping to P.O. boxes; however, some carriers may have limitations. If you have specific requirements for P.O. box delivery, please contact our customer support for assistance.

Refund Policy

Please refer to our Refund Policy for detailed information on returns and exchanges.

Terms of Service

Please review our Terms of Service for detailed information on your use of our Services.

Cookie Policy

Please review our Cookie Policy to understand how we use cookies and similar technologies.